Article 1: General provisions
The e-commerce website of “DSupcycling BV” with registered office in “België 9420 Erondegem impestraat 18a” – VAT number: : BE 7269.658.07 offers its customers the possibility to purchase the products from their webstore online.
These General Terms and Conditions (“Terms”) apply to every order placed by a visitor to this e-commerce website (“Customer”). When placing an order via the DSupcycling web store, the Customer must explicitly accept these Terms and Conditions, thereby agreeing to the applicability of these Terms and Conditions, to the exclusion of all other terms and conditions. Additional terms and conditions of the Customer are excluded, unless these have been accepted by DSupcycling in advance in writing and explicitly.
Article 2: Prices
All prices quoted are expressed in EURO, always including VAT and all other taxes or duties that are mandatory for the Customer. If delivery, reservation, customs or administrative costs are charged, this will be stated separately.
The indication of price refers exclusively to the articles as described verbally. The accompanying photos are intended to be decorative and may contain elements that are not included in the price.
Article 3: Offers
Despite the fact that the online catalog and the e-commerce website are compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind DSupcycling. DSupcycling is, as far as the accuracy and completeness of the information is concerned, only bound to an obligation of means. DSupcycling is in no way liable in the event of manifest material errors, typing or printing errors.
If the customer has specific questions about, for example, sizes, color, availability, delivery time or delivery method, we ask the customer to contact our customer service in advance.
The offer is always valid while supplies last and can be adjusted or withdrawn at any time by DSupcycling. DSupcycling cannot be held liable for the unavailability of a product. If an offer has a limited duration or is subject to conditions, this will be explicitly stated in the offer.
Article 4: Online purchases
The Customer has the choice between the following payment methods:
via credit card
via bank card
by transfer to account number: BE91 0018 6394 9976 EUR
DSupcycling is entitled to refuse an order due to a serious shortcoming on the part of the Customer with regard to orders in which the customer is involved.
Article 5: Delivery and implementation of the agreement
Items ordered through the web store are shipped worldwide or delivered at the indicated prices as stated in the DSupcycling webstore.
Unless otherwise agreed or explicitly stipulated otherwise, the goods will be delivered to the delivery address as specified by the customer, within 30 days after receiving the order.
Delivery takes place on the ground floor in the first room (such as an entrance hall or garage), without unpacking or assembling.
Before purchasing, the buyer must ensure that the doorway, windows, stairway and other areas on site are sufficiently spacious to be able to carry out the delivery in the normal manner. Moreover, the buyer is obliged to provide a free available space for the building of delivery. In the absence of this, any free transport costs will lapse.
If DSupcycling or a supplier appointed by DSupcycling presents itself uselessly to the buyer at the place and date agreed for the delivery because the buyer is absent, cannot or insufficiently grant access or cannot pay, the buyer will be fined for an estimated amount of € 125.
The possible impossibility of delivery can under no circumstances give rise to a free termination or change of the sales agreement. The (delivery) costs necessary for an additional delivery or attempted delivery are at the expense of the buyer. DSupcycling is only obliged to deliver after prior and separate transfer of these extra costs.
Any visible damage and / or qualitative shortcoming of an item or other shortcoming in delivery must be reported by the Customer to DSupcycling without delay.
The risk of loss or damage is transferred to the Customer from the moment he (or a third party designated by him, who is not the carrier) has physically taken possession of the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by DSupcycling.
Article 6: Retention of title – Termination
The delivered items remain the exclusive property of DSupcycling until the moment of full payment by the customer. The customer undertakes, if necessary, to inform third parties of the retention of title of DSupcycling, for example to anyone who would come to seize the articles that have not yet been fully paid.
If the buyer has not collected the goods within the 3-week period, DSupcycling has the right, without notice of default, to invoice the goods sold and request payment for them, or to consider the sale officially terminated. In the first case, the goods are stored in our warehouse or at a third party at the expense and risk of the buyer, whereby the buyer must pay the storage costs in addition to the selling price in principal, interest and costs. In the second case, the buyer must pay a fee of € 125 which is provided in the event of cancellation of the order.
Article 7: Right of withdrawal
The provisions of this article only apply to Customers who purchase articles online at DSupcycling in their capacity as consumer. The Client has the right to withdraw from the contract within 14 calendar days without giving reasons.
The withdrawal period expires 14 calendar days after the day on which the Client or a third party designated by the Client, who is not the carrier, takes physical possession of the good.
In order to exercise the right of withdrawal, the Customer must inform DSupcycling of his decision to withdraw from the contract via an unambiguous statement (eg in writing by post or by e-mail). In order to comply with the withdrawal period, the Customer must send his notification regarding his exercise of the right of withdrawal before the withdrawal period has expired.
The Customer must return the goods to DSupcycling without delay, but in any case the latest 14 calendar days after the day on which he communicated his decision to cancel the agreement to DSupcycling. The Customer is on time if he returns the goods before the period of 14 calendar days has expired.
The direct costs that come with returning the goods are for the account of the Customer.
If the returned product is in any way diminished in value, DSupcycling reserves the right to hold the Customer liable and claim compensation for any depreciation of the goods that results from the use of the goods by the Customer that goes beyond what is necessary to determine the nature, characteristics and operation of the goods. Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be taken back.
If the Customer revokes the agreement, DSupcycling will refund all payments received from the Customer up to that time, including the standard delivery costs, to the Customer within a maximum of 14 calendar days after DSupcycling has been informed of the Customer’s decision to cancel the agreement. In terms of sales agreements, DSupcycling can wait with the refund until he has received all the goods, or until the Customer has demonstrated that he has sent the goods back, whichever is the earliest
Any additional costs resulting from the Customer’s choice for a different method of delivery than the delivery offered by DSupcycling will not be reimbursed.
The Customer cannot exercise the right of withdrawal for:
the delivery of goods manufactured according to the Customer’s specifications, or which are clearly intended for a specific person.
the delivery of goods that are irrevocably mixed with other products after delivery.
the delivery of sealed audio and sealed video recordings and sealed computer software of which the seal was broken after delivery.agreements concluded during a public auction.
Article 8: Warranty
Most items are authentic pieces! They have a weathered appearance because they are old and often used. This gives them their unique charm and makes them so valuable. However, DSupcycling cannot guarantee the condition of the items. DSupcycling will always try to accurately describe the condition of the article and take clear pictures. If there are any questions about an item, we are happy to answer them. We also give the possibility to view items of interest by appointment , without obligation to purchase.
A number of articles have been refurbished by us. If woodworm traces are present in an object, we will carefully treat the product with a woodworm control agent as a precaution. However, DSupcycling cannot be held liable if the item does not appear to be woodworm-free.
Under the law of 21 September 2004 regarding the protection of consumers when selling consumer goods, the consumer has legal rights. This legal guarantee applies from the date of delivery to the first owner. Each commercial guarantee does not affect these rights.
To invoke the guarantee, the Customer must be able to provide proof of purchase. Customers are advised to keep the original packaging of the goods.
For items purchased online and delivered to the Customer’s home, the Customer must contact DSupcycling’s customer service and return the item to DSupcycling at its own expense.
If a defect is determined, the Customer must notify DSupcycling as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after it has been determined. Afterwards, any right to repair or replacement expires.
The (commercial and / or legal) guarantee never applies to defects that arise as a result of accidents, neglect, falls, use of the item contrary to the purpose for which it was designed, non-compliance with the instructions for use or manual, adjustments or changes to the item, heavy use, poor maintenance, or any other abnormal or incorrect use.
Article 9: Customer service
The DSupcycling customer service can be reached on telephone number +32 (0) 473/50 93 70, by e-mail at email@example.com or by post at the following address DSupcycling BV Impestraat 18a. 9420 Erondegem Belgium.
Possible complaints / questions can be directed to this.
Article 10: Penalties for non-payment
Without prejudice to the exercise of other rights held by DSupcycling, in the event of non-payment or late payment from the date of the default, the Customer due an interest of 10% per year on the unpaid amount without notice. Moreover, the Client is legally and without notice required to pay a estimated compensation of 10% on the amount in question, with a minimum of 25 euros per invoice.
Not withstanding the foregoing, DSupcycling reserves the right to take back articles that are not (fully) paid.
<h4id=”Privacy”>Article 11: Privacy
Article 13: Damage to validity – non-cancellation
If any provision of these Terms and Conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.
Failure by DSupcycling at any time to enforce or exercise any of the rights listed in these Terms and Conditions shall never be construed as a waiver of such provision and shall not affect the validity of such rights.
Article 14: Change of conditions
These Terms and Conditions are supplemented by other terms and conditions explicitly referred to, and the general terms and conditions of sale of DSupcycling. In the event of a conflict, these Terms and Conditions prevail.
Article 15: Proof
The Customer accepts that electronic communications and back-ups can serve as evidence.
Article 16: Applicable law – Disputes
Belgian law applies, with the exception of the provisions of private international law regarding applicable law.
In the event of any disputes, the courts of the seller’s place of business are competent and DSupcycling has the right to initiate proceedings before another territorially competent court.